Privacy Policy

Information We Collect

At Mellow Mushroom, we collect information to provide better services to all our customers. The types of information we collect include:

Personal Information

When you place an order, create an account, or contact us, we may collect personal information such as:

• Your name and contact details (email address, phone number)
• Delivery address and location information
• Payment information (processed securely through our payment partners)
• Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and general location data
• Browser type and version
• Pages you view and links you click
• Date and time of your visit

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and delivering your orders
• Communicating with you about your orders, promotions, and updates
• Improving our website, products, and services
• Personalizing your experience with relevant content and offers
• Ensuring the security of our services and preventing fraud
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who help us operate our business, such as:

• Payment processors for secure transaction handling
• Delivery services to fulfill your orders
• Marketing platforms to communicate with you (with your consent)
• Analytics providers to understand how our services are used

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for purposes such as:

• Remembering your preferences and login information
• Understanding how you interact with our website
• Providing relevant advertisements and promotions
• Analyzing website traffic and usage patterns

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure storage of personal information
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-out: You can opt out of marketing communications at any time by using the unsubscribe link in our emails.
• Restriction: You can request that we restrict the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@mellowmushroom.life
• By phone: (407) 903-9696
• By mail: Mellow Mushroom Privacy Office, 9101 International Drive, Orlando, FL 32819